Frequent asked questions
In this section we will try to answer the most common questions that you, our clients, ask us. If in the selection we have prepared we have not answered your questions, get in touch with us by writing an email and we will reply to you as soon as possible.
P4H is participated by public bodies, La Universidad Autónoma and IMDEA Food, which have a social vocation and the mission of bringing their scientific knowledge accumulated throughout these years to society.
For this reason, citizens can access to the latest scientific advances in the field of health food at very reasonable prices and with the guarantee of quality, credibility and professionalism offered by Spanish public research.
To achieve health goals, it is important to make the right decisions that best suit your genetic profile.
During the last decade, there has been a growing recognition of the importance of how genes influence our nutritional status, which directly affects our health. The human genome consists of about 25,000 genes. Variations in our genes make us unique from each other. Genetic variation determines not only the color of our eyes and hair, but the way we metabolize and use the food, nutrients and supplements we ingest. Because of this, genetics is fundamental, revealing the small differences responsible for each human being being different and unique.
Different versions of a gene can make us respond differently to certain components of foods, such as lactose in milk, gluten in bread, caffeine in coffee, along with carbohydrate fats, proteins, vitamins and minerals, which are found in various foods. These differences between individuals can be explained by genetic variations within the population. Through science and research we have learned that genetic variations between individuals affect responses to key components of the human diet. For example, some people may benefit from limiting their caffeine intake or increasing their intake of omega-3 fat. Your best diet depends on the specific variants you have for these genes related to nutrients. Understanding your genetic profile will provide you with the necessary tools to make the best nutrition and sports performance decisions.
Science allows us to use nutrition at its maximum potential to prevent, manage or improve health problems. Personalized diets can optimize the nutritional status of a person and train them to focus on the prevention of diseases or conditions related to diet. A healthy and balanced diet should provide enough energy and nutrients to support optimal health, reduce the risk of disease and maintain a healthy body weight. Adapting the nutritional needs to the genetic profile of each one is the way to maximize the benefits of nutrition in the state of health.
Also, some genetic variations that are analyzed in the report are favorable for sports performance, while others may contribute to increasing the risk of injury or recovery time. Knowing the genetics can influence the way you train and compete, and you can tailor training and nutrition in a personalized way.
The study of genetics is definitely like the book of our instructions. From these instructions, we can act on environmental factors (food, training, rest) to try to maximize our strengths and decrease our weaknesses.
Prepared with specific information for your genetic profile, you can develop the best dietary plan to meet your nutrition and physical performance goals. If you follow the recommendations, you will optimize your nutritional status and improve your performance while decreasing your risk of injury.
Our tests analyze DNA for genetic variations that affect your response to food. The test does not predict or diagnose any disease or health condition. With the information of the results of the tests, your health professional can provide you with dietary advice adapted to your individual genetic profile.
The results of the tests do not intend to advise you a “diet” in the short term. The information provided in the report will allow you to make good dietary decisions for your whole life.
Only you can have access to the results. Your DNA kit is marked with a unique barcode, which is what we will use in our facilities to analyze the sample. All genetic data is sent through a secure encryption server.
Your sample will be stored in our secure and controlled access facilities and labeled only with your unique barcode. Once the test is delivered, the samples will be destroyed by Imdea Alimentación after one month.
For P4H privacy, confidentiality and security are fundamental and indispensable. To prevent unauthorized access, correct use of information and non-disclosure of these data, we use a large number of computer encryption measures, in addition to physical, technical and administrative measures in accordance with current legislation and the importance of data that we manage.
But also, for a correct preservation of the information, your collaboration is necessary, choosing a correct password.
Yes. In fact, children represent the age group that can benefit the most from their Health Map. Since they have all their lives ahead, they are the ones that have the most opportunities to modify their environmental factors and their life habits.
Of course, you can buy as many DNA tests as you want. Since the results are personal, the orders for other people will be made using the gift check on the web. What better gift can you give to a loved one than to give you unique and valuable information that the genetic test provides? You will dazzle with such an original gift.
No, it is not an intolerance test, nor is it an allergy test. P4H products are genetic predisposition tests.
About the order, process and shipping
Yes, it is necessary to have an account to be able to make the purchase. This way your kit will be registered with the number that appears inside it and, for this, it is essential to have a user account. In addition, only then you can access the results of your test.
Yes, we accept international orders from many countries. You can check the list of countries to which we ship during the purchase process. Expenses are free for Spain. For other countries, you will be sent the kit for free but you will be responsible for the return fees of the envelope.
Once the message has been received confirming the availability of the report, you will be able to access to the report in the client area from the website, entering with your password as a user.
In case you change your mind after making the purchase of your kit and decide to cancel the order before we begin the process of supplying the kit, you can request a refund of your money.
To do this, contact us as soon as possible by filling in the online form indicating in the subject CANCELATION plus the order number. You have a limited time (4 hours), since at the time your order is processed in our warehouse, we will not be able to cancel the shipment. The amount will be returned to the original payment method used during the purchase process.